We need this information in order:
to enter into a binding agreement with you and/or perform our obligations under a binding agreement with you (such as your contract for the supply and fit of windows and doors
to enable us to comply with our legal obligations
We will use your information for the following purposes only:
Providing a quote;
- Installing any order you place;
- Marketing similar products and services we may offer from time to time that we reasonably believe may be of interest to you;
- Ensuring that the information we hold about you is accurate and up to date
- Dealing with the process of putting in place the insurance backed guarantees relating to your installation.
- Serving and maintaining your installation;
If you do not accept our quote we will retain your information for 12 months and may contact you during that period to remind you that it is outstanding. After this time frame we will delete your data unless you ask us not to. Where you accept a quote we will retain your information for so long as it takes to complete the installation of your order and thereafter for so long as you have our full and valid 10 year guarantee in place alongside the insurance backed guarantee in relation to your installation.
Your information may be shared with our staff which need to access and process such information in order to fulfil your order and subsequently arrange for the necessary guarantees are properly put in place and other administrative purposes.
Your information will be shared with;
- Independent Network, part of Network Veka Limited for the purpose of contacting you to ensure that you are satisfied with our service and in order to put in place a separate insurance backed 10 year guarantee;
- With the fabricator of your windows who may need your details in order to deliver the products to you or to contact you in the event that you need to rely upon your guarantees;
- Assure CPS for the purpose of ensuring that the relevant building regulations are fully complied with.